Privacy Policy

1. About Us

Fortis Analytica is a licensed private investigation and intelligence firm based in Sydney, NSW. We operate under the NSW Security Industry Act 1997 and hold Security Master Licence No. 000110505 issued by the NSW Police Security Licensing & Enforcement Directorate (SLED).

2. Information We Collect

We collect personal information only when it is reasonably necessary for the conduct of our business. The types of personal information we may collect include:

Information you provide to us

• Your name, email address, and phone number when you contact us through our website contact form or by phone or email
• Details about your enquiry or the nature of the investigation you are seeking
• Any additional information you choose to provide in the course of an engagement

Information collected in the course of an engagement

In the course of conducting a lawful investigation, we may collect information about third parties as part of the investigative work you have engaged us to perform. This is conducted in accordance with the Australian Privacy Act 1988, the NSW Surveillance Devices Act 2007, and all applicable laws.

Website information

When you visit our website, certain information may be collected automatically through website analytics tools, including your IP address, browser type, pages visited, and time spent on the site. This information is used solely for the purpose of improving our website and does not identify you personally.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiry and provide you with information about our services
• To establish and manage a client engagement, including preparing and executing an engagement agreement
• To conduct lawful investigation and intelligence services on your behalf
• To communicate with you throughout the engagement
• To deliver findings and reports to you
• To comply with our legal obligations under the NSW Security Industry Act 1997 and any other applicable legislation
• To improve our website and services through anonymised analytics data

We will not use your personal information for any purpose other than those listed above without your prior consent, except where required by law.

4. Third-Party Tools

Fortis Analytica uses a number of third-party tools and platforms in the course of operating our business and website. These include:

Website analytics tools

We use third-party analytics tools to understand how visitors use our website. These tools may collect anonymised data about your visit, including pages viewed and time on site. This data does not identify you personally and is used solely to improve our website.

Investigation and intelligence platforms

In the course of conducting investigations, we use licensed third-party intelligence and investigation platforms to gather lawful, open-source, and permitted information. The use of these platforms is subject to their own terms of service and applicable privacy laws. We do not disclose client identities or engagement details to these platforms beyond what is operationally necessary.

Email and communication tools

We use standard email to communicate with clients. Emails are transmitted over secure connections where supported.

We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes.

5. Disclosure of Information

Fortis Analytica treats all client information as strictly confidential. We do not disclose your personal information or the details of any engagement to any third party, except in the following circumstances:

• Where required by law: We are required by law to disclose certain information to law enforcement agencies, including NSW Police, where a lawful request is made under applicable legislation. This may include requests made under the Law Enforcement (Powers and Responsibilities) Act 2002 (NSW) or other applicable Commonwealth or state legislation. We will disclose only the minimum information required to comply with the legal obligation.
• With your consent: Where you have expressly authorised us to share information with a nominated third party, such as your legal representative.

In all other circumstances, your personal information and the details of your engagement remain strictly confidential.

6. Storage & Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure.

Fortis Analytica does not store client files, case notes, or investigation reports on third-party cloud storage platforms. Physical and electronic records are maintained securely and accessed only by authorised personnel.

While we take all reasonable precautions, no data transmission over the internet can be guaranteed to be completely secure. If you have concerns about transmitting sensitive information electronically, please contact us by phone to discuss alternative arrangements.

7. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Request access to the personal information we hold about you
• Request that we correct any personal information we hold about you that is inaccurate, out of date, incomplete, or misleading
• Make a complaint if you believe we have handled your personal information in a way that does not comply with the Australian Privacy Principles

To exercise any of these rights, please contact us at info@fortisanalytica.com.au. We will respond to all access and correction requests within a reasonable timeframe and in accordance with our obligations under the Privacy Act.

Please note that in certain circumstances, we may be unable to provide access to information if doing so would reveal the identity of a third party, prejudice an investigation, or conflict with our legal obligations.

8. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and collect anonymised usage data. Cookies are small text files stored on your device when you visit our website.

You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

9. Contact Us

If you have any questions about this Privacy Policy or about how we handle your personal information, please contact us:

10. Complaints

If you believe that Fortis Analytica has handled your personal information in a way that does not comply with the Australian Privacy Act 1988 or the Australian Privacy Principles, you may lodge a complaint with us in the first instance by contacting us at info@fortisanalytica.com.au.

We will acknowledge your complaint within 5 business days and endeavour to resolve it within 30 days. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

This Privacy Policy was last updated in May 2026. We reserve the right to update this policy from time to time. Any changes will be published on this page.